It's not fun to be roused out of bed by the phone. And it's not fun to see someone you love hurting from pain and frustration. What is awe-inspiring is to be called at a late hour and be invited to see someone who needs aid... because that means that they think you are capable of providing at least some bit of help and comfort. It's touching, and more than a little humbling.
I hope I helped enough to honor their trust.